HillMiles MileTrail Electric Mountain Bike, 250W, 36V 13Ah Battery, 25km/h, Front Suspension, 7-Speed, Mechanical Disc Brakes

During extended use, the bike performs reliably, though it is quite heavy even without electric assistance. Users report that it can be ridden without the battery like a regular bike. Some owners noticed that the rear mudguard arrives bent and does not attach well. During transport, the front wheel (bent spokes) or front fork sometimes gets damaged, requiring repair at a mechanic's shop. Some users mention that without electric assistance, the bike is heavy to pedal.

The main complaint concerns the braking system: the seller lists hydraulic brakes in the description, but the bike has mechanical disc brakes. Several buyers consider this misleading. Another complaint is the lack of hydraulic brakes and a torque sensor, which would improve performance. Approximately 9.4% of reviews are critical, with some owners reporting transport damage or component quality issues such as a loose freewheel.