Deal Planet
Buying benefits · evergreen
Updated 9/2026

14 benefits of buying from China via Deal Planet

VIP support, warranty handled inside the EU and coupons you won't find anywhere else. You place the order and pay directly at the shop — we add the service a Chinese seller would never give you on their own.

None of this costs you a cent extra. The price of the goods stays the same.
What you pay for itFree
€0the shop pays the commission, not you
Products in the catalogue
9,000+
Active coupons
2,500+
Offers from EU warehouses
7,000
Community
24,000 people
How it works

We sell you nothing. Your money never passes through us

You place the order and pay directly at the shop, exactly as if you had gone there yourself. We work as an intermediary — and only thanks to the click on our button can we see your order and stand up for it.

What matters is the click on the button, not the coupon itself. Without it we can't see your order.

1

You click the purple button

Every offer and article has a purple button in the price box: „Open on AliExpress“ (always „Open on“ + the shop name). Only a click through it pairs the order with us — the coupon alone is not enough.

€148.90€219−32%
Open on AliExpress
This is the click that counts
2

You buy directly from the seller

The button takes you straight to the product in the shop. You order and pay there — we sell nothing, your money never passes through us and we never raise the price.

Order at the seller€148.90
Deal Planet takes€0
You pay by card directly to the shop
3

The order is recorded on our side too

Our system sees that the order came through us. Only then can we step in — with a warranty claim, an undelivered parcel or any question you have.

Order paired with Deal Planet
  • Extra coupons
  • Human support
  • We handle claims
  • Lost parcel

Without the click we don't know about the order and can't help.

What to watch out for so the benefits don't slip away

The 3 most common reasons an order „doesn't go through“
Use Chrome

On desktop and mobile, ideally with our extension. Opera, Brave, Safari and the built-in browsers in social apps are not reliable.

Turn off adblock and cashback add-ons

Ad blockers, cashback and price-tracking extensions claim the order for themselves and you lose our support.

Buy in one go

If several days pass between the click and the payment, or you clear your cookies in the meantime, the link can be lost.

Partners

The shops we work with

Sorted by how often you actually buy there — not by who pays us the most. In every shop except AliExpress we have our own contact person who handles our readers' orders.

AliExpress

Most products

The biggest source of offers, the most EU warehouses and the most aggressive sales of the year. Let's be honest: it's a marketplace of thousands of independent sellers, so we don't have our own contact there like in the other shops.

Shop now
  • Special coupons updated all year round
  • A pick of vetted sellers — never a random shop with three ratings
  • Help choosing the right version and shipping method
  • Precise guidance for a claim: where to click and what to write

GShopper

Marketplace with vetted sellers

Direct contact
  • Plenty of reliable sellers in one place
  • Solid support plus our direct contact
  • Free delivery available
  • Shipping without VAT and customs duty

DHgate

Marketplace with a fast-growing range

Direct contact
  • Strong coupons and frequent sales
  • A growing range in EU warehouses
  • Our contact resolves disputed orders
  • Card or PayPal payment

Banggood

A classic among Chinese shops

Direct contact
  • A seller proven over years, with its own warehouses
  • Excellent customer support
  • Lots of products in EU warehouses
  • Shipping without VAT (EU Priority Line)

Geekbuying

Best customer care and service

Direct contact
  • Reliability and care come first
  • Scooters and e-bikes in EU warehouses
  • Shipping without VAT (Priority Line)
  • Card or PayPal payment

TradingShenzhen

Specialist in Chinese smartphones

Direct contact
  • Exclusive phones made available for the EU market
  • Solid customer support
  • Products show up in EU warehouses too
  • Shipping without customs fees (Global Priority)

We picked these sellers based on years of buying from them ourselves. We share offers from Geekbuying and TradingShenzhen only occasionally these days — simply because their range holds fewer things we'd genuinely recommend. The partnership and our support still stand, so if you bought there through us, we handle it exactly the same way.

The list

14 benefits you get with every order

Split into four blocks by what you're dealing with right now.

savingscertaintyclaimssupport
Savings

You save more than on an ordinary purchase

Coupons, price history and alerts — so you don't buy a day before the sale.

01

Special coupons with genuinely big discounts

Years of working with sellers open up codes you won't get anywhere else. You'll find them right on the product pages, and we also send them out by newsletter and on Telegram.

exclusive codes
02

A coupon made for you

Got your eye on a specific product but don't want it at full price? Write to us and we'll try to arrange a code. It works for Xiaomi and for other brands too.

on request
03

We watch prices every day

We track price movements and coupon rotation across shops, so we can tell you whether it's worth buying today or waiting for the next sale.

04

Price history that exposes a fake discount

Every product carries a price chart. If a phone sat at €249 for months, jumped to €299 a week before the sale and is now „discounted“ to €245, the chart gives it away instantly.

chart on every product
05

A price alert instead of checking every day

Set your target price and we'll let you know when an offer drops to it. It works for a specific memory version too, not just the model in general.

account required
Certainty

You buy safely and without surprises

Vetted sellers, the right version and the warehouse it actually ships from.

06

Vetted sellers, genuine products, no fakes

We only link to shops and sellers we have tested ourselves. You won't end up with an empty box or a knock-off at the price of the original. If a seller stops proving reliable, we simply stop sharing them.

07

We verify the product and the seller before you buy

Found an offer somewhere that looks too good? Send us the link and we'll tell you whether the seller is trustworthy, whether it's genuine and whether the price matches reality.

just a message, no purchase needed
08

We warn you about the Chinese version of a phone

Chinese versions are usually much cheaper, but they're not for everyone. We tell you up front about the differences in the system, Google services, mobile bands and eSIM support — not once the phone is already at your door.

flagged in the catalogue
09

EU warehouses, so no customs duty and no clearance

Since 1 July 2026, shipments under €150 from Chinese warehouses carry a €3 duty per type of goods (on AliExpress that works out to roughly €3.7 with VAT), and it multiplies when one order contains several types of product. With goods already sitting in the EU you skip all of that.

since 1 July 2026
10

We chase a lost or undelivered parcel for you

If a shipment goes missing on the way, let us know. Thanks to our direct contacts we have far better leverage than an ordinary customer and can push through a refund or a replacement parcel.

Claims

When something breaks, we deal with it

Years of experience with Chinese sellers, plus European service centres.

11

Items missing from the parcel

Ordered several things at once and something isn't in the box? Write to us and we'll arrange delivery or a refund. And if the package is missing a European plug, we'll send you an adapter free of charge.

free adapter
12

Claims and returns handled within Europe

We have years of experience with claims at Chinese sellers and can settle cases that look hopeless at first glance. For products under roughly 50 dollars, sellers usually just send a replacement. Thanks to European service centres you mostly don't have to ship anything back to China.

Support

You're not in this alone

Real people who answer — and a 24,000-strong community.

13

Support almost around the clock, plus buying advice

Can't reach an agreement with the seller? Need to change the address on an order, or did your payment fail? Write to us and we'll sort it. We'll also advise you on picking the product and the shipping method. If you're a complete beginner at buying from China, we'll walk you through it step by step.

14

A community that answers even at midnight

Our Facebook group already has over 24,000 people who help each other with purchases and warn about coupons that stopped working. We post the best offers on Telegram every day, and a database of real shop reviews from actual customers is growing here.

24,000 people
Warranty · the most common question

A Xiaomi phone is claimed in the EU. You send it nowhere

Global versions of Xiaomi, Redmi and POCO carry an official international warranty — so the standard two-year statutory guarantee applies across the EU, no matter whether your phone shipped from a Chinese or a European warehouse.

Watch out for Chinese versions

Those have no international warranty and are handled through the seller. That's exactly why we always flag them in the catalogue.

Xiaomi official warranty
Terms and authorised service centres

Global versions carry an international warranty valid across the EU.

Xiaomi lists the authorised service centre for each country on its official site.

Check the terms and find the centre nearest to you there.

mi.com/global/support/warranty
The procedure · you travel nowhere
  1. 1Contact the authorised service centre for your country — by phone, e-mail or through the online form on its website.
  2. 2Attach the IMEI, the serial number and proof of purchase. For an order from a Chinese shop, a screenshot showing the date and the amount is enough.
  3. 3Arrange a courier pickup — in most countries the phone is collected at your address and delivered back the same way after the repair.

If you're stuck on the form or the service centre rejects your claim, get in touch and we'll look into it.

FAQ

Frequently asked questions about buying from China

Missing something? Write to us — most items on this list came from a reader's question.

Write to us

Frequently asked questions about buying from China

Yes, as long as you buy from a vetted seller. The risk in buying from China isn't that someone steals your money — payments go through PayPal or a card with buyer protection, and the big marketplaces run their own dispute systems. The real risk is getting a different model, a Chinese version instead of the global one, or a knock-off. That's exactly what we address by linking only to sellers we've tested and by flagging the product version.

For shipments from Chinese warehouses, yes. Since 1 July 2026 a €3 duty per type of goods applies to shipments worth up to €150; AliExpress charges it right in the cart and with VAT it works out to roughly €3.7. If an order contains several different types of product, the fee can multiply. With goods from an EU warehouse you pay no duty — it's already in the price and there's no customs clearance at all.

From a European warehouse usually a few working days, much like buying from a local shop. From a Chinese warehouse count on roughly two to three weeks, longer with the cheapest shipping. We state the warehouse a product ships from on every listing.

Yes. As a consumer in the EU you have a statutory two-year guarantee. Global versions of Xiaomi, Redmi and POCO phones additionally carry an official international warranty — Xiaomi lists the authorised service centre for each country in its official warranty terms at https://www.mi.com/global/support/warranty/. For Chinese versions the warranty is handled through the seller, which is why we always flag them in advance.

Write to us and we'll deal with it for you. If you bought through our links we have your order in the system, and in partner shops a direct contact through whom we can push for a refund or a replacement parcel. On AliExpress we guide you through what to click and where so the dispute goes through.

Nothing. Support is free and the price of the goods doesn't go up because of it. The shop pays us a commission out of its marketing budget. The only condition is that the order goes through our button into the shop — otherwise we simply don't see it in the system.

Because that's the only way the order is paired with us and we can stand up for it. The coupon alone isn't enough — you can enter the code even if you reached the shop another way, but then the order isn't assigned to us and we have nothing to hold the seller to. That's why we recommend Chrome, adblock switched off, and finishing the purchase in one go.

Shop safely. Shop with benefits.

Shop via Deal Planet.

Our support covers any product bought through our links — not just Xiaomi. If you can't find what you're after in the catalogue, order through the buttons above and drop us a message.

Need a coupon made for you?We usually reply within the hour
Write to us